The Ultimate Solution for Banks

Bank assist boosts customer satisfaction and loyalty with 400+ pre-trained capabilities.

CRM Integration
Flexible Deployment
Advanced Analytics

Say Hello to Bank Assist

Your Fast Track to Exceptional Banking Experiences, Offers rapid automation of routine customer inquiries and meets their needs with personalized, Around the clock superior conversational interactions through over 400 pre-trained capabilities. Go beyond solely reducing operational expenses.

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Flexible Deployments

Enjoy the freedom of choice with cloud, on-premise, and hybrid deployment options, catering to diverse organizational needs for performance, security, and scalability


Utilize the Solutions Workbench to expand virtual assistant capabilities rapidly, Meeting evolving customer needs and enhancing value, All while maintaining an impressive and engaging customer experience.

Open Architecture

Bank Assist integrates seamlessly with complex banking software ecosystems, Featuring pre-built integrations into core banking systems and payment gateways. Additionally, Creating new connections is quick and effortless.

Flexible Capability

Effortlessly define the scope of intelligence for customer interactions using Assistant Configuration. With a simple click, Set up follow-ups, Authentication requirements, Transfer conditions to live agents, and more, Ensuring a seamless and efficient experience.

Brand Personalization

Tailor Bank Assist to seamlessly integrate with your company’s brand identity. Customize colors, Fonts, and product information in the FI Personalization section of the workbench, Creating a consistent and recognizable brand presence.

Brand Voice

Craft a unique and consistent brand voice by modifying responses, Welcome messages, and conversational nuances in line with your company’s identity. Use custom conversational AI to continually enhance the customer and bank experience.

Advanced Analytics

Bank Assist captures comprehensive analytics from user interactions, Presented in Dashboards and Metrics within the Solutions Workbench. These insights empower refinements over time, Optimizing the virtual assistant’s performance and identifying opportunities for further enhancements.

Key Benefits

Quick Set-Up




Substantial Impact

Customer Satisfaction

Quick Set-Up and Management

with Solutions Workbench no-code tool that makes it simple to configure and deploy Bank Assist. Simply select the workflows, integrations, customer segments, and other configuration options that meet your needs and get started. Our intuitive interface makes it easy to use, and our team of experts is available to help you every step of the way.

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Analyze and Improve

Understand how your customers engage with Bank Assist, enable automatic improvements to the experience, and determine new use cases and opportunities to personalize the banking experience with actionable analytics. you can use analytics to identify which features are most popular with your customers and which features need improvement. You can also use analytics to identify customer segments that are using Bank Assist in different ways

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Integrate with Any System

The banking software ecosystem is complex, so Bank Assist includes out-of-the-box integrations into core banking systems, payment gateways, and more. If you need an integration that is not pre-built, our team of experts can help you build it quickly and easily. We understand that the banking software ecosystem is complex, and we are committed to providing you with the integrations you need to succeed.

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Deploy Strategically

Choosing the right deployment option for your Bank Assist solution is crucial for maximizing its benefits. Whether you prefer on-premise, cloud-based, or hybrid cloud deployment, our flexible options ensure that you have full control over your data and operations. This strategic deployment approach allows you to align the solution with your specific needs and budget, providing a seamless and secure implementation that meets your business requirements.

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Enabling Substantial Impact

Bank Assist empowers businesses with enterprise-level capabilities that drive substantial impact. Our modular technology and flexible deployment options enable scalability, reducing implementation complexity and accelerating value realization. With heightened security measures in place, you can confidently leverage the power of Bank Assist to transform your customer service and drive positive business outcomes.

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Continuously Meet Customer Needs

With Bank Assist's easy-to-use interface, you can rapidly create and customize new virtual assistant capabilities. This user-friendly interface empowers your team to adapt and evolve the virtual assistant to meet changing customer needs. By continuously enhancing and expanding its capabilities, you can deliver exceptional customer experiences, foster loyalty, and stay ahead of the competition in a rapidly evolving market.

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Use Cases

Revolutionizing Government Citizen Services with Smart Assist AI

Revolutionizing Government Citizen Services with Smart Assist AI

Use Case Overview Government agencies often struggle to efficiently serve citizens who require information, services, and assistance. Traditional service delivery methods lead to long wait times,

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Reinventing Healthcare with Conversational AI

Reinventing Healthcare with Conversational AI

Use Case Overview In the fast-paced world of healthcare, where patients often face long waits, complex administrative procedures, and the need for efficient appointment scheduling, Conversational

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Next-Gen Retail Experiences

Next-Gen Retail Experiences

Use Case Overview Retail Assist introduces a game-changing solution to the retail industry, reshaping the way businesses interact with their customers. In an era where online shopping

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Digitizing Customer Journey for Banking Services

Digitizing Customer Journey for Banking Services

Use Case Overview Banks now face rising remote service demands while aiming to boost customer loyalty. Challenges include long wait times, falling satisfaction scores, and managing

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Industries We Serve

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Our Customers

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