We understand that every business is unique, and that's why we offer a curated approach to support you in unlocking the maximum potential of your Conversational AI deployment. Our team of experts will work closely with you to understand your specific needs and provide tailored implementation support. We're here to ensure a seamless and successful deployment that aligns with your business objectives.
Your Efficient Enterprise IT Solution
Get instant support by transforming to instant assistance through conversational AI.
Request Management
Incident Managment
IT Management
No More Waiting for Answers!
When in doubt, Ask the expert! Whether your employees are looking to troubleshoot, Find information, Or just want to know how something works – a simple conversation with IT Assist will help them. Build a backbone for efficient service delivery and delight employees with fast resolutions and the right information every time.
Discover Our Solutions
Simplified IT Access Management
Revolutionize access requests and password resets through IT Assist’s conversational AI. Enable employees to unlock accounts, Reset passwords, and ensure security with proactive password health checks, while enjoying streamlined access minus the need for form submissions.
Automated Ticketing and Self-Service
Streamline IT support with automated self-service using IT Assist. It combines knowledge bases, FAQs, and articles to handle questions, Predict and manage common problems, Offering 24/7 accuracy like human interaction, With personalized assistance based on user profiles.
Intelligent Incident Management
Empower efficient incident reporting and escalation using IT Assist. Unified incident management efficiently handles incident routing based on similarity, Accompanied by proactive notifications and seamless transfers to live agents for enhanced service. Custom escalation workflows ensure smooth service delivery with recommended actions.
Effortless Request Management
Simplify request and approval processes with IT Assist. Employees can seamlessly search and request products and services without the need for forms, While administrators benefit from automated approvals and dynamic inventory synchronization for strengthened IT governance and operational efficiency.
Complete Knowledge Search
Equip employees with instant, Precise solutions using IT Assist’s search capabilities and third-party integrations. Leverage conversational AI to optimize knowledge articles and FAQs, Establishing a robust service foundation spanning on-premise and cloud infrastructure.
Proactive Approvals and Updates
Streamline approvals and updates with IT Assist’s advanced automation and notification mechanisms. Administrators can establish role-based workflows for seamless interactions, Ensuring employees stay well-informed and service level agreements are met.
Timely Outages and Notifications
Remain updated about planned and ongoing outages through IT Assist’s integrated capabilities. Receive prompt notifications to manage tasks around outages, Curbing unnecessary tickets and ensuring continuous IT operations.
Key Benefits
Implementation
No-code
Dashboards
Effective Support
Faster Go Live
High ROI
Our Partners
Industries We Serve
Aviation
Optimize flight operations, improve safety, enable predictive maintenance, enhance the passenger experience, streamline air traffic management, and improve efficiency.
Manufacturing
Automate production processes, optimize supply chains, enable predictive maintenance, and enhance quality control, improve efficiency, productivity, and product quality.
Retail
Personalize customer experiences, optimize inventory management, demand forecasting, and enhance marketing campaigns, customer engagement, increase sales, and optimize operations
Healthcare
Support diagnosis, personalized treatment, patient monitoring, and drug discovery, improve healthcare delivery, automate administrative tasks, and enhance patient outcomes.
Public Sectors
Improve service delivery, resource allocation, and decision-making, optimize administrative processes, enhance citizen services, detect fraud, and improve public safety.
Banking & Finance
Enhance security, automate tasks, detect fraud, provide personalized customer experiences, assist customers, analyze data for insights and predictions.
Smart Cities
We optimize the use of resources, promote innovation, and increase public services for Smart Cities to flourish.
Utilities & Energy
Optimize energy, predict demand, manage assets, and improve efficiency. Enable smart grid management, predictive maintenance, and renewable energy integration.
Our AI Solutions
Robotics
Revolutionize operations, achieve efficiency without manual intervention or complex programming, ensuring unparalleled results with intelligent automation.
Vision Analytics
Deep Learning With Computer vision, Classify visuals, detect and Segment big data, unveil insights in complex big data, understand, and take informed decisions.
Generative AI
Build Generative AI applications at enterprise scale, with pre-built use cases, and AI-powered assistants we help you do more with Generative AI solutions.
Robotic Process Automation
Streamline Operations, Automate, optimize repetitive tasks workflows, boost productivity and reduce manual errors, with leveraging the power of RPA technologies.
Data Science
Utilize Data Science for informed decisions in enterprises and governments. Seamlessly build, deploy, and manage data/AI projects on one platform.
Chatbot and LLMs
Access Arabic Chatbots and voice assistants with Generative AI capabilities, we personalized customer and employee experiences for convenience and efficiency.
