The New Retail Engagement

Get the most unified shopping experience with the AI-Driven conversational commerce assistant.

Rapid Value
Improve Productivity
Retail AI

Create a Frictionless Experience for Shoppers and Associates

Empowers consumers with everything they need to find the perfect product and purchase it easily – all while giving your store associates a digital co-worker that can help them provide excellent customer service on day zero experience for Shoppers and Associates.

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Scalable Personalization

Deliver a Deeply Consumer-Understood Highly Personalized Shopping Companion across Voice and Digital Channels. By helping with order placement, Order monitoring, Product availability checks, Pricing insights, Special offers, and cart recovery, A customized shopping companion can improve consumer experiences. This individualized assistant, Which is reachable 24/7, Promotes everlasting client loyalty with each interaction.

Efficient Order Completion

Order fulfilment should be made easier to ensure seamless customer experiences on all of their preferred channels. Increase client convenience by providing an order-processing Digital Associate. Through their preferred communication channel, Customers may browse new goods, Place orders, Check on the status of their orders, and even start curbside pickups without the help of an employee.

Integrated Customer Experiences

Provide Consistent Service Across All Channels. Including both online and in-store assistance. Construct a smooth customer service experience that connects in-person contacts with online messaging platforms. Online conversations can easily move to virtual or in-store colleagues, Who have detailed knowledge of the shopper’s interactions and context.

Rapid Value Realization

Apply our user-friendly Low Code/No Code Platform to access an AI-powered solution with ready-made retail use cases. Our ground-breaking technology, Retail Assist, Functions without the need for coding, Facilitating deployment and configuration. Select the consumer segments, workflows, Integrations, and additional customizations that suit you best, and watch as your path to market success is accelerated.

Key Benefits

Increase Revenue

Return Mitigation

Containment

Improve Productivity

Engagement

Customer Loyalty

Increase Revenue

With Retail Assist, you can drive revenue growth by leveraging personalized offers, coupons, and scaled pre-sales engagement. Our Customer Data Platform (CDP) enables you to understand your customers better and deliver tailored promotions that resonate with their preferences.

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Return Mitigation

Retail Assist helps you mitigate returns by recommending the right products based on fit, size, and individual preferences. By providing accurate product suggestions, you can minimize the likelihood of customers returning items due to issues with size or fit.

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Maximize Containment

Maximize containment and improve customer satisfaction with our AI-powered digital associate. Retail Assist automates digital and voice self-service interactions, ensuring that customers can easily find information and resolve issues without the need for human intervention.

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Improve Productivity

Increase productivity and streamline operations by automating routine tasks with Retail Assist. Our Chatbot can assist your team during calls and chats, providing real-time guidance and suggestions to help them deliver exceptional service more efficiently.

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Engage Employees Better

Engage and support your employees with our AI-native employee assistant. Retail Assist answers HR and IT questions, helping to streamline processes and enhance productivity. Additionally, it provides training support to associates, ensuring they have the knowledge and skills to excel in their roles.

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Drive Customer Loyalty

Retail Assist enables you to drive customer loyalty by reducing wait times, personalizing outreach efforts, providing tailored experiences, implementing line-busting techniques, and facilitating frictionless checkout. By optimizing the customer journey, you can enhance satisfaction and encourage repeat business.

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Use Cases

Revolutionizing Government Citizen Services with Smart Assist AI

Revolutionizing Government Citizen Services with Smart Assist AI

Use Case Overview Government agencies often struggle to efficiently serve citizens who require information, services, and assistance. Traditional service delivery methods lead to long wait times,

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Reinventing Healthcare with Conversational AI

Reinventing Healthcare with Conversational AI

Use Case Overview In the fast-paced world of healthcare, where patients often face long waits, complex administrative procedures, and the need for efficient appointment scheduling, Conversational

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Next-Gen Retail Experiences

Next-Gen Retail Experiences

Use Case Overview Retail Assist introduces a game-changing solution to the retail industry, reshaping the way businesses interact with their customers. In an era where online shopping

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Digitizing Customer Journey for Banking Services

Digitizing Customer Journey for Banking Services

Use Case Overview Banks now face rising remote service demands while aiming to boost customer loyalty. Challenges include long wait times, falling satisfaction scores, and managing

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Industries We Serve

Our AI Solutions

Our Customers

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